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Motor Dealers Association of Alberta
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Effective Communication Strategies for Service Advisors - April 15 2025

A one day seminar designed to develop communication tools that will enhance and promote a positive and productive workplace.

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When

April 15, 2025

9:00 AM - 4:00 PM
Location

Online 


The Importance of Good Communication

Communication is the cornerstone of success in both personal and professional spheres. This 1-day seminar, "Effective Communication Strategies" aims to equip participants with essential skills and knowledge to navigate the complex landscape of interpersonal interactions that can be applied both in and out of the workplace. The session encompasses a range of topics, ensuring a comprehensive exploration of the key facets of effective communication and will lead to enhanced collaboration, improved relationships, and overall productivity and fulfillment in our work and personal lives.

What You'll Learn

Through participation in instructor-led group discussions and activities participants will:

  • Understand the intricacies of the communication process, exploring how information flows between parties.
  • Explore seven critical components that contribute to clear and impactful communication.
  • Identify and appreciate the characteristics that define professionalism, fostering a culture of respect and credibility.
  • Explore the art of active listening, a fundamental skill for building strong connections and understanding others on a deeper level.
  • Develop strategies for providing constructive feedback and receiving information with an open mind.
    Develop techniques to handle challenging communication situations with others, turning negative experiences into opportunities for resolution.


Sign up today!