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The Alberta, Manitoba and Saskatchewan Motor Dealers Associations have joined forces to host the 2016 Western Canadian Dealer Summit at the Wynn Encore in Las Vegas on November 3 to 5, 2016. This year’s Convention focuses on Fixed Ops and we have arranged for some very exciting and energizing speakers. To view our schedule of events and speaker line-up, please visit www.westerndealersummit.com Sponsorship opportunities are still available. Contact Denis Ducharme @ 780 465-8850 for more information We hope we can count on your attendance and look forward to seeing you in Vegas!
Lean Thinking provides the ‘back to basics’ mindset that focuses on what the customer really perceives as value. This introductory course will provide you with a base understanding of the history, principles, key implementation concepts and tools of Lean through an interactive session. You will compare Lean to other business improvement methodologies, and identify the key points of successful implementation; including the human factors, culture of lean and management techniques. Any organization that exists in society today will greatly benefit from the fundamentals taught in this course. Module 1: The […]
Receptionists have to take it all in stride and do the job day after day. This one day workshop will help them become more efficient and stay in control, even on the toughest days. We will discuss, role play and demonstrate the following: Develop telephone professionalism and communication skills Review telephone etiquette and basic telephone skills Practice effective voice techniques Create first impressions on the telephone and in person Active listening to hear the real message Give and receive feedback/information Acquire assertiveness vs. aggression Create strategy for win-win in confrontation […]
On September 19th, MDA Chairman Darin Schotanus, Vice Chair Bob Harms and MDA President Denis Ducharme kicked off the 2016 MDA Chairman’s District Tour. Beginning in Grande Prairie, Darin, Bob and Denis continued their tour around the province for a full week, holding numerous meetings each day with dealer members in their own communities. Joining them was Mike Reid, President of WD Co-Auto, and Daniel McBee, Vice President of MDA Services. The 2016 Chairman’s Tour was well attended, with many dealers and dealership managers taking the time away from their busy schedules […]
DRIVEN TO EXCEL – Perry Itzcovitch and Davis Auto Group Named 2016 MDA Alberta Dealers of Excellence The Motor Dealers Association of Alberta (MDA) announced the recipients of the 2016 Alberta Dealer of Excellence awards: Perry Itzcovitch (Mercedes-Benz Downtown, Calgary) and Mike, Luke and Tim Davis (Davis Auto Group, Lethbridge) in the metro and non-metro categories respectively. Though the genesis of their automotive careers was different—the Davis brothers were born into the business while Itzcovitch started selling and repairing cars to pay his way through university—both winners share a passion […]
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Donations from all across Canada to assist the employees of the three MDA dealer members located in Fort McMurray exceeded $201,000.00. Cheques from the Canadian Automobile Dealer Association, numerous provincial dealer associations, city dealer associations, associate MDA members and their employees from across Canada graciously donated to assist financially – the evacuated employees affected by the Fort McMurray wildfires. These funds have now been distributed to the 361 employees, so that they can commence the process of rebuilding their lives. The MDA Board of Directors sincerely thanks everyone for their […]
The MDA has partnered with McCallum Printing Group Inc., to supply our dealer members with an updated MDA-5 Bill of Sale which includes the updated Privacy Statement and Canada’s Anti-Spam Legislation (CASL). For dealers who laser print their own bill of sales, a PDF format can also be ordered. When purchasing either the printed or PDF Bill of Sale, you will be required to sign off on the MDA Forms Access and Use Agreement before the product will be forwarded to you. Included with the Bill of Sale (either printed […]