MDA on Youtube
We’re excited to be working with FlexDealer and CDemo to bring Alberta dealers these POWERFUL problem-solving sessions. https://youtu.be/ZhWjeBFGRMk
Receptionists have to take it all in stride and do the job day after day. This one day workshop will help them become more efficient and stay in control, even on the toughest days. We will discuss, role play and demonstrate the following: Develop telephone professionalism and communication skills Review telephone etiquette and basic telephone skills Practice effective voice techniques Create first impressions on the telephone and in person Active listening to hear the real message Give and receive feedback/information Acquire assertiveness vs. aggression Create strategy for win-win in confrontation […]
Motor Dealers’ Association of Alberta (MDA) Announces the 2017 Alberta Dealer of Excellence Winners: Calgary’s Paul Williams and Lethbridge’s Gary and Randy Dunlop The MDA extends congratulations from dealers across the province to our 2017 Alberta Dealer of Excellence award winners, Paul Williams, Centaur Subaru in Calgary, and Gary and Randy Dunlop, Dunlop Ford Sales and Dunlop Western Star Truck in Lethbridge. The 2017 winners all come from a line of car dealer families stretching back over 50 years in Alberta, businesses started by fathers and mothers, and still run […]
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The MDA has partnered with McCallum Printing Group Inc., to supply our dealer members with an updated MDA-5 Bill of Sale and Lease Agreement which includes the updated Privacy Statement and Canada’s Anti-Spam Legislation (CASL). For dealers who laser print their own bill of sales, a PDF format can also be ordered. When purchasing either the printed or PDF Bill of Sale / Leasing Agreement, you will be required to sign off on the MDA Forms Access and Use Agreement before the product will be forwarded to you. Included with […]
Donations from all across Canada to assist the employees of the three MDA dealer members located in Fort McMurray exceeded $201,000.00. Cheques from the Canadian Automobile Dealer Association, numerous provincial dealer associations, city dealer associations, associate MDA members and their employees from across Canada graciously donated to assist financially – the evacuated employees affected by the Fort McMurray wildfires. These funds have now been distributed to the 361 employees, so that they can commence the process of rebuilding their lives. The MDA Board of Directors sincerely thanks everyone for their […]