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New sales include licensees who market and sell new vehicles. For the purpose of this report, the statistics represented in new sales include licensees who sell primarily new vehicle directly from the manufacturer, but may include other business activities such as used sales, wholesale and service and repair as part of its business activities. · 35 new sale and leasing licensee inspections were completed in Q4. · 174 new sale and leasing licensee inspections were completed between Q1 to Q4. |
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Q4 2023-2024 (35) |
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|
No. of licensees |
% |
|
|
First inspection |
6 |
17% |
|
Second inspection |
6 |
17% |
|
Third inspection |
23 |
66% |
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Q4 2023-2024 (35) |
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|
No. of licensees |
% |
|
|
Fully compliant |
1 |
3% |
|
Selling above advertised price |
9 |
26% |
|
Unlicensed business activities |
3 |
9% |
|
Salesperson working with an expired licence |
5 |
14% |
|
Employee selling with no salesperson licence |
0 |
0% |
|
Salesperson not registered under the business |
10 |
29% |
|
Bill of sale is compliant but not filled in |
29 |
83% |
|
Inaccurate numbers or trade-in inflated on the bill of sale |
3 |
9% |
|
Non-compliant bill of sale form |
5 |
14% |
|
Inaccurate loan and financing discrepancies |
11 |
31% |
|
Warranty discrepancies |
3 |
9% |
|
Non-compliant vehicle history disclosure |
7 |
20% |
|
MFA not filled in or compliant |
21 |
60% |
|
MFA not provided |
9 |
26% |
|
MFA expired past 120 days |
5 |
14% |
|
Non-compliant advertising |
29 |
83% |
|
Outstanding liens |
1 |
3% |
|
Unpaid levies |
2 |
6% |
|
Non-compliant estimates and invoices |
18 |
51% |