Category Archives: Uncategorized

MDA Virtual Receptionist Training – “Keys to Communication”

Receptionists have to take it all in stride and do the job day after day. This one day workshop will help them become more efficient and stay in control, even on the toughest days. We will discuss, role play and demonstrate the following: • Develop telephone professionalism and communication skills • Review telephone etiquette and basic telephone skills • Practice effective voice techniques • Create first impressions on the telephone and in person • Active listening to hear the real message • Give and receive feedback/information • Acquire assertiveness vs. […]

MDA / SAIT Virtual Fall Courses

The SAIT Automotive Management Certificate Program is offered in partnership with Motor Dealers’ Association of Alberta. These tailor designed courses will provide you with practical skills that you can use in your day-to-day operations. A minimum of 12 courses and 144 course hours is required to earn the Applied Management certificate of achievement.  Courses can be taken in any order but must be completed in 5 years. The next course, “Social Media & Content Distribution” – is a total of 4 – 3½  hour classes, and is scheduled for October 12, 14, 19 & 21 from 1:00pm […]

Don’t Miss Out!

Planning for our first Western Canadian Dealer Summit in two years is fully underway and the response has been outstanding.  We have already had to secure additional rooms at the world-famous Fairmont Banff Springs in beautiful Banff, Alberta.  However, even with the additional rooms, we expect to sell-out, so don’t leave it to the last minute and miss out on a great event.  This is the Crème de la crème of all conventions! The speaker list is firming up so check out the website at and we’ll keep you current on […]

MDA Education Foundation

On behalf of Ken Zender, Chairman of the MDA Education Foundation, the MDA would like to congratulate the following people from member dealerships on their recent receipt of scholarship funds from the MDA Education Foundation 2nd Quarter Recipients Jayden Hill – Sun City Ford, Medicine Hat Cody McFadyen – Zender Ford, Spruce Grove James Wasylyshyn – Western GMC Buick, Edmonton Ray-An Tacsuan – Windsor Ford, Grande Prairie Derrick Flannery –  Airdrie Chrysler Hunter Lefebvre – Zender Ford, Spruce  Grove Chris Johnson – Sherwood Nissan, Sherwood Park Raul Leonen – Windsor […]

MDA-6 Bill of Sale & Lease Agreement

The MDA has partnered with Burke Group of Companies to supply our dealer members with an updated MDA-6 Bill of Sale and Lease Agreement which includes the updated Privacy Statement and Canada’s Anti-Spam Legislation (CASL). For dealers who laser print their own bill of sales, a PDF format can also be ordered. When purchasing either the printed or PDF Bill of Sale / Leasing Agreement, you will be required to sign off on the MDA Forms Access and Use Agreement before the product will be forwarded to you. Included with […]

COVID-19 Resources

Dear Dealers: Given the ongoing situation related to the COVID-19 crisis and its impact on businesses and the economy as a whole, CADA is working closely with the Federal Government’s Small Business Directorate and Finance Canada to ensure we are providing up-to-date information to Government officials and have information to share with dealers across Canada. In addition to CADA’s own member COVID-19 resource portal, the following government link provides up-to-date information on what government support is available to businesses and Canadians on an ongoing basis: Canada’s COVID-19 Economic Response Plan: […]

DealerPILOT HR Alberta News

As you’ve heard, we are excited to be participating in the CADA 360 HR Automation webinar series which will continue for dealerships across the country in the fall. Be sure to watch your emails for the next Alberta session and remember to register early as there will be limited seating. Over the summer we are keeping an eye on legislative changes and industry news, especially the progression of Bill 2 in Alberta, and the impact that the Act to Make Alberta Open for Business may have on dealerships. Through the […]