Over the past several years, MDA member dealers have been challenged on the proper procedures to use in the collection of driver’s licence information from consumers requesting a test drive.
In the past, the Office of the Information and Privacy Commissioner of Alberta would refer us to a decision that they had rendered regarding a rental vehicle firm’s handling of personal information.
Over a year ago we requested that they prepare guidelines for dealerships on the collection, use and disclosure of licence information.
It has now arrived and we are forwarding to you the PIPA guidelines. Please inform all your sales and management staff.